Attention! Important Information Impacting City of Florence Operating Systems!

Due to a system upgrade, certain City operating systems will be unavailable starting January 17th at 12:00 pm.


Affected processes include:

  • Utility Finance: No cash or check payments. Credit/debit card payments will still be accepted. 
  • Human Resources: Employment applications will not be accepted.
  • Permitting: Unable to process any payments or applications.
  • Business License: Unable to process any payments or applications. 


All other departments will be functioning as normal.


Systems are expected to be back online on Tuesday, January 21st at 8:30 am.


We apologize for the inconvenience and appreciate your understanding!