The City of Florence Utility Finance Division of the Finance Department is located at 218 West Evans Street. We take water and sewer payments, set up new accounts, take new tap applications, and answer questions related to these services at this location.
For your convenience we have a drive-through area open during normal office hours where your bill may be paid. We also have a drop box located in the first drive-through lane where payments can be made by check or money order 24 hours a day. These convenient locations are in the rear of our office and can be accessed from the driveway next to the City-County Planning Office on West Evans Street.
Our normal office hours are 8:30 a.m. to 5:00 p.m. Monday through Friday. Our telephone number is (843) 665-3155.
Water and sewer utility bills can be drafted from your checking account. To have your account paid through bank draft, simply request a bank draft form, complete it, and return it with a voided check. If the bank draft form is returned by the 20th of the month, your payment will drafted the following month. Payment by bank draft will save you the monthly trip to our office and will eliminate the possibility of late fees.