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WATER &
SEWER SERVICES AND BILLING
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A. WHAT YOU NEED TO SET UP WATER
SERVICE
- A copy of your lease or purchase agreement.
- A picture ID (driver’s license).
- Your Social Security Card.
- Payment of a $60 fee if your are inside the city limits or $120
if you are outside the city limits.
- For same day connection of service, you must set up an account
with our office before 11:00 a.m.
If you are an area business we will accept your Federal ID number
instead of the Social Security Card.
B. WHAT YOU NEED TO APPLY FOR A NEW TAP
- The exact street address where the tap is to be installed and the name of the subdivision, if applicable. You will be asked to draw a diagram showing the location of the lot and the desired location of meter placement.
- Social Security Card or Federal ID number (for businesses and contractors).
- Your telephone number.
- The tap size needed.
- Payment of tap fee at the time of application.
C. WATER AND SEWER CONNECTION FEES
The Utility Finance Division calculates fees for 3/4" water taps and 4" sewer taps for single family residences. All other tap fees are calculated by the City’s Engineering Department located at 1440 McCurdy Road, Florence, 665-3236.
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D. 3/4" WATER AND 4"
SEWER TAP FEES
SINGLE FAMILY RESIDENCE ONLY
| TAP |
WATER |
SEWER |
TOTAL |
| Inside CITY INSTALLED |
$880 |
$730 |
$1,610 |
| Inside OWNER INSTALLED (pre-tapped) |
$280 |
$180 |
$460 |
| Outside CITY INSTALLED |
$2,550 |
$1,725 |
$4,275 |
| Outside OWNER INSTALLED (pre-tapped) |
$1,650 |
$900 |
$2,550 |
E. ACCOUNT SET UP FEES
- Inside City $60
- Outside City $120
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F. WATER AND SEWER CUSTOMER
MONTHLY FEES AND CHARGES (3/4" Water Meter)
July 1, 2008 through June 30, 2009
INSIDE CITY LIMITS
| Fee/Charge |
Water |
Sewer |
Other Fees |
Total |
| Availability Charge |
$7.71 |
$14.58 |
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$22.29 |
| Customer Account Fee |
4.06 |
4.80 |
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8.86 |
| Garbage Landfill Fee |
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3.31 |
3.31 |
| Roll Cart Fee |
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.75 |
.75 |
| City Garbage Fee |
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2.00 |
2.00 |
| Stormwater Fee* |
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3.34 |
3.34 |
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| Base Monthly Bill |
$11.77 |
$19.38 |
$9.40 |
$40.55 |
| Volume Charge Per 1000 Gallons |
$1.64 |
$2.01 |
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$3.65 |
*
Stormwater fee schedule consists of four categories based on square
footage of hard surface area. Fee shown above reflects 1,501 - 5,000 of hard surface square footage.
OUTSIDE CITY LIMITS
| Fee/Charge |
Water* |
Sewer |
Other Fees |
Total |
| Availability Charge |
$12.23 |
$23.12 |
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$35.35 |
| Customer Account Fee |
4.28 |
5.07 |
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9.35 |
| Meter Rent |
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1.00 |
1.00 |
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| Monthly Bill with No Water/Sewer Use |
$16.51 |
$28.19 |
$1.00 |
$45.70 |
| Volume Charge Per 1000 Gallons |
$2.61 |
$3.19 |
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$5.80 |
* Outside water rates listed apply to all water customers
outside the City limits except commercial customers located in the water service
area served by Florence County prior to July 1, 2002. To obtain a
schedule of commercial water rates in this service area, you may contact our billing
office at 843-665-3155
G. DELINQUENT COLLECTION POLICY
Pursuant to the South Carolina Setoff Debt Collection Act, the City of Florence has the right to collect any sum due and owed by the applicant through offset of the applicant’s state income tax refund. If the City of Florence chooses to pursue debts owed by the applicant through the Setoff Debt Collection Act, the applicant will pay all fees and costs incurred through the setoff process, including fees charged by the Department of Revenue, the Municipal Association of South Carolina and the City of Florence. If the City of Florence chooses to pursue debts in a manner other than setoff, the applicant will pay the costs and fees associated with the selected manner as well.
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