Major Karen Acosta
 

Administrative Services Division


The Administrative Services Division is primarily located on the first floor in the City Center.  This division is comprised of the Records, Telecommunications, and Administrative Services units.  Each unit provides a myriad of different services.  

Administration

The function of Administrative Services is to maintain the budget, payroll, and departmental correspondence.  Administration Services is also responsible for maintaining all equipment such as computers, software, copiers, imaging equipment, and telephone equipment.  The National Crime Information Center (NCIC) system is also maintained by the Administrative Coordinator.  


Telecommunications

Telecommunications is located on the first floor in the City Center and operates twenty-four hours a day. Telecommunications Data Specialists are responsible managing officers reports, answering and directing telephone calls, monitoring all radio transmissions, transmitting information on roadway repairs and malfunctioning of traffic lights, monitoring entry into the City Center after hours, assisting with City Court warrants, bonds, and subpoenas, and handling after hour calls for Public Works, the Water Department, and Animal Control.  Any citizen that needs to come in and speak with an officer or file a police report may do so by visiting the Telecommunications Unit.

Records

The Records Unit is located in room 105 in the City Center and is open from 8:30 AM to 5:00 PM. The Records Unit is responsible for housing all incident reports, traffic citations, warning tickets, and case files for the department.  Incident reports can be obtained from the Records Department for a fee of $3.00 if picking up from the City Center and $4.00 if it needs to be faxed, mailed, or emailed.  Other duties performed in the Records Unit include criminal background checks and fingerprinting.  Criminal background checks are only completed on the citizen that is requesting the criminal background check and must present picture identification.  The Records Unit collects payments for parking tickets and issues taxi cab permits. Please feel free to call this office (843-665-3191) for a schedule of costs for services provided.